Privacy Policy

Effective Date: 26/06/2025

Baldr&Höðr ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website [baldrandhodr.com].

Personal information we collect:

1. Information We Collect

a. Personal Information

Full Name

Email Address

Phone Number

Shipping and Billing Address

Payment Information (processed securely via Razorpay or other payment gateways)

Why do we process your data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to receive our newsletter or provide other details by filling a form, you may provide personal data to us, such as your email, first name, last name, city of residence, organization, telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to receive our Newsletter or contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via baldrandhodr@gmail.com

2. How We Use Your Information

Your data is used to:

Process and deliver orders

Communicate with you about your order status, promotions, and updates

Respond to your inquiries and provide customer support

Improve our website functionality and user experience

Comply with legal obligations

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3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Trusted service providers, such as payment gateways (e.g., Razorpay), logistics providers, and IT support

Legal authorities, when required to comply with laws, regulations, or legal processes

Analytics tools, like Google Analytics, to track website performance and usage trends (only anonymous data)

All such third parties are required to protect your data and use it solely for the purpose for which it was shared.

4. Payment Information

All transactions are processed securely via trusted payment gateways such as Razorpay, and we do not store your card or payment credentials on our servers.

5.Data Security

We implement strict security measures including SSL encryption and secure hosting to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

Access the personal information we hold about you

Correct or update your information

Request deletion of your personal data

Withdraw consent at any time for specific uses (e.g., marketing)

To exercise these rights, contact us at: baldrandhodr@gmail.com

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

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10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Baldr&Höðr

16,Sengunthapuram,First street,Mangalam road,Tiruppur

Email: baldrandhodr@gmail.com

Phone: 7845107010

Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to baldrandhodr@gmail.com